Job Title: Counter Sales Representative

Location: Commerce, CA

Company: Haldeman Inc. – HVAC Solutions

Job Summary:

Haldeman Inc., a leading HVAC company in Commerce, CA, is seeking a motivated and customer-focused Counter Sales Representative to join our team. In this role, you will interact with customers, provide product recommendations, process orders, and ensure that our clients have a seamless experience. The ideal candidate will have excellent communication skills, a strong knowledge of HVAC products, and a dedication to delivering outstanding customer service.

Key Responsibilities:

Greet and assist customers in the counter area with HVAC product inquiries and orders.
Provide expert advice and recommendations on HVAC systems, parts, and accessories.
Maintain up-to-date knowledge of HVAC products, services, and promotions to effectively assist customers.
Work closely with the warehouse and service teams to ensure timely delivery and fulfillment of orders.
Handle customer concerns or issues professionally and escalate as necessary to ensure customer satisfaction.
Assist with the preparation and submission of customer orders and quotes.
Maintain a clean and organized counter area to create a welcoming environment for customers.

Qualifications:

High school diploma or equivalent; additional education in HVAC or related field is a plus.
Previous experience in counter sales, retail, or HVAC is highly desirable.
Strong knowledge of HVAC products, tools, and systems.
Excellent customer service, communication, and problem-solving skills.
Ability to multi-task, stay organized, and meet deadlines in a fast-paced environment.
Proficiency with computer systems and point-of-sale software.
Ability to lift and move products as needed.

Benefits:

Opportunities for professional development and training in the HVAC field.
Collaborative and supportive team environment.

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Expected hours: 40.00 per week

Shift:

8 hour shift

Application Question(s):

HVAC Experience

Experience:

HVAC: 1 year (Required)

Work Location: In person

Haldeman Inc.

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