WHEN TO SUBMIT YOUR APPLICATION:
We will be accepting online applications on Wednesday, June 18, 2025, at 8:00 a.m. (PT) until BEFORE 5:00 p.m. (PT).

EXAM NUMBER:
T2214A

TYPE OF RECRUITMENT:
We welcome applications from everyone.

ENDORSEMENT OF COUNTY QUALIFICATIONS:
NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED.

WHY WORK FOR US?
The County of Los Angeles Department of Children and Family Services (DCFS) is the largest child welfare agency in the United States. Established in 1984, our child welfare agency is designed to provide a wide range of protective and social services to Los Angeles County residents in need. The Department’s primary focus is ensuring the safety of all its clients while focusing on the maintenance of family systems, the reunification of families who have children placed in foster care, and securing permanent homes for children through adoption planning.

Check out our outstanding Benefits!
Click here to see a list of employee benefits, such as paid time off, medical insurance, and more.

Essential Job Functions

Produces abstracts of judgment, executive notices, and similar documentation requiring high accuracy or independent judgment in selecting materials.
Produces sophisticated charts, forms, statistical, and similar documents from rough drafts, requiring skill in arranging tabular material, setting up forms, and utmost typing accuracy.
Processes documents according to a specified and technical procedure for such purposes as formulating property descriptions and recording and indexing court papers, transcripts, and legal processes.
Checks documents for completeness, accuracy, and compliance with legal and other requirements.
Responds to inquiries and offers information to the Public regarding regulations and procedures; prepares and files legal forms, applications, and permit requests; acts as a special receptionist or counter clerk.
Keeps records requiring particular knowledge, discrimination, and judgment in the selection, compilation, or computation of data to be included, such as cost data records and distribution and control ledger, which can be posted without extensive knowledge of bookkeeping principles.
Maintains clerical controls where work is divided among personnel performing separate parts of an entire operation.
Searches records and files for data where judgment and discrimination are required in selecting or abstracting material.
Answers correspondence requiring data selection vital in formulating the reply, referring unusual cases to a supervisor's approval.
Estimates amounts due and collects fees.
Exercises minor supervision over the work of others, as needed.
Compares or segregates documents where particular knowledge of the function and more than a routine check for accuracy are involved, as in auditing warrants or purchase orders.
Operates office machines, such as calculators incidental to the performance of other duties.
Routinely accesses office equipment, such as video display terminals, word processors, or personal computers to input data, perform computations, or produce documents, not requiring the formatting or programming of such equipment, as needed.

For further information, please view the Classification Specification for Intermediate Typist-Clerk.

Requirements

REQUIREMENTS TO QUALIFY:
OPTION 1: Six (6) months of office clerical experience, involving typewriting, in the service of the County of Los Angeles or in districts under the jurisdiction of the County of Los Angeles.

OPTION 2: One (1) year of office clerical experience, involving typewriting, outside the service of the County of Los Angeles.

OPTION 3: A certificate or Associate of Arts degree in clerical procedures or office administration from an accredited college or university.

SPECIAL REQUIREMENT INFORMATION:

To receive credit for your education, provide a copy of your official diploma, official transcript, or official letter/certificate from an accredited institution by attaching it to your online application or emailing the document to DCFSExams@dcfs.lacounty.gov within seven (7) calendar days from the end of the filing period. In your email, please include the exam number, exam title, and applicant ID number. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and

https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf (Download PDF reader)

Applications received without the required certificate or degree, will not be accepted as meeting the stated requirement for Option 3.

We do not accept password-protected documents. Ensure documents are unlocked before attaching them to your application or sending them to the exam analyst.

TYPING SKILL REQUIREMENT:
This exam requires a typing proficiency of 40 net words per minute (wpm).

You may not need to take a typing test if you meet any of the following:

Current or former County employees who have held a typing position that required the necessary wpm.
Applicants who have already taken and passed the County's typing performance test (administered by the Department of Human Resources) at the required wpm. If your passing score is already on file, it will be transferred automatically—no need to retest.

Applicants who have met the typing requirement in another Los Angeles County department must attach a copy of their typing certificate to their online application or send it to DCFSExams@dcfs.lacounty.gov via email within seven (7) calendar days from the end of the filing period.

PHYSICAL CLASS:
Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

Once we have determined that you do qualify for this exam, you will receive an email invitation to one or both of the test parts indicated below.

EXAMINATION CONTENT:
This examination will consist of two (2) test components:

Part I: A multiple choice and/or simulation assessment, weighted at 100%, assessing:

General Problem-Solving Skills
Customer Focus
Learning Potential
Responsibility

Only those candidates that achieve a passing score of 70% or higher in Part I will advance to Part II.

Part II: A qualifying typing performance assessment, not weighted.

Achieving a passing score of 40 net wpm or higher is required.

APPLICANTS MUST MEET THE REQUIREMENTS TO QUALIFY AND ACHIEVE A PASSING SCORE ON EACH TEST COMPONENT IN ORDER TO BE PLACED ON THE ELIGIBLE LIST.

EXAM REVIEW:
MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

TEST SCORES CANNOT BE PROVIDED OVER THE TELEPHONE.

TRANSFER OF TEST COMPONENTS:
If you have taken identical test components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to those exams.

ADDITIONAL INFORMATION:
We will send notifications to the email address provided on the online application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, notices can be viewed by logging on to governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for rescheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk/clutter email.

DHRclericalexams@hr.lacounty.gov
info@governmentjobs.com
talentcentral@shl.com
noreply@proctoru.com
donot-reply@amcatmail.com

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

TEST PREPARATION:
We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem vital.

Online practice tests are available at https://www.shldirect.com/en-us/practice-tests. Also, various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is “Employment Test Assistance.”

ELIGIBILITY INFORMATION:
Candidates who pass the assessments are placed on the Eligible List in the order of their score group for twelve (12) months.

SELECTIVE CERTIFICATION:
Per TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions requiring special skills and/or training.

Selective certification registers may be prepared for the following language specialties: AMESLAN, Arabic, Armenian, Cambodian, Cantonese, Farsi, Korean, Lao, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The Department may also prepare selective certification registers by service areas.
Candidates who wish to have their names placed on a language selective certification register must indicate their foreign language on the application and pass a qualifying language proficiency test on their ability to speak, read, and write English and the specialty language.

AVAILABLE SHIFT:
Any

APPLICATION AND FILING INFORMATION:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or Class Specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID, E-MAIL AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

TESTING ACCOMMODATION:
If you require an accommodation to fairly compete in any part of the assessment process, contact the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov. We require a completed "Request for Reasonable Accommodation" form as well as supporting documentation from a qualified professional justifying the request. The sooner you contact us, the sooner we can respond and keep you moving through the process.

Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077
California Relay Services Phone: (800) 735-2922

Department Contact Name: JoAnna Enriquez
Department Contact Phone: (213) 351-5898
Department Contact Email: DCFSExams@dcfs.lacounty.gov

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.

Revised January 2025

Los Angeles County Department of Human Resources

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INTERMEDIATE TYPIST-CLERK