Why Oak?

OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware. We are a female-founded and led business that is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout our collections. From our first studio that opened in 2010 in Vancouver, BC, we now have 40+ locations across North America with a global e-commerce presence.

At the heart and core of it all, it’s our people that matter most. We offer a work ethos that is driven by endless passion, intellectual curiosity, and perennial creativity. Here you get the opportunity to influence our global strategy and growth, while working alongside incredibly talented people.

What You’ll Do:

As the International Sales Associate, you will drive sales strategies for bulk and overseas buyers. You will develop new client relationships and be responsible for growing your international business. In this role, you will also lead social content creation and campaigns tailored to international buyers on various social platforms such as WeChat.

What You’re Responsible For:

Sales Generation

Meet minimum sales requirements based on store volume
Provide exemplary client experience by executing OAK+FORT Sales Culture
Drive sales through OAK+FORT eCommerce purchases and social media platforms, including but not limited to WeChat and other social media platforms
Build client relationships through client follow-up
Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
Provide industry knowledge through awareness of products and prices in the market
Maximize sales during special events and customer services
Process cash desk operations with engagement, efficiency, and accuracy

Bulk Purchases

Provide exemplary service to bulk purchase clients
Build client relationships through client follow-up, ensuring the clients is aware of new product arrivals and promotions
Develop and build clientele basis for new bulk purchase clients
Cultivate and strengthen relationships with current bulk purchase clients
Coordinate with necessary stakeholders to ensure inventory is available for requested bulk purchases
Ensure all operational procedures are executed accordingly and provide feedback on process enhancements

Store Functionality

Ensure the right quantity of stock is in the right place at the right time
Maintain proper presentation of merchandise in accordance to corporate directives
Efficiently and accurately support with shipping and receiving of merchandise
Perform inventory counts upon corporate office direction as needed
Participate in stock room organization
Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
Adhere to loss prevention policies to prevent external and internal theft

What We’re Looking For:

Exceptional verbal and written communications skills in Mandarin and/or Cantonese
Strong fashion and styling sense with the ability to incorporate new fashion trends
Able to work well as part of a team in a dynamic environment
Knowledge of various social media platforms, i.e. WeChat.
You stay up to date on the latest trends, love editing images and videos using various apps on your phone, enjoy curating a cohesive feed using a scheduling app, and strive to engage and build your social media following. You aspire to be a social media influencer.

Why You’ll Love It Here:

Bonus + commission program
Extremely generous employee discount starting from day one
Health and dental benefits (for eligible full-time positions only)
Paid vacation time off (for eligible full-time positions only)
An opportunity be a part of our growth journey
Access to training and development programs
Work amongst an exceptionally talented team

Our Values:

ABOVE + BEYOND

We strive for something greater than ourselves.

SELF STARTER

Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement.

UNIQUELY YOU

We practice acceptance through open-mindedness and personal responsibility.

CHANGE DRIVER

We embrace change and never fear what’s next.

PEOPLE POWERED

At the core of our brand we are powered by each other.

Our Hiring Process:

We strive to provide an outstanding experience to every individual who shows interest in our organization. Our goal is to ensure that you receive clear communication, regular updates and have a dedicated recruiter to support your hiring journey with us. We believe that every candidate journey should be unique, and that honesty, integrity and transparency are carried throughout.

Once you’ve submitted your application, here is what you can expect:

A response confirming that we have received your application.
Your application will be reviewed by our recruitment team.
We will respond to every application to ensure you know where you stand.
Only candidates that are selected for an interview will be contacted directly by a recruiter or hiring manager.
Your first connection is a 30-minute phone interview.
You can expect potentially two additional interviews with the hiring team.
We will request references + a background check before moving to a final offer.

OAK + FORT is an Equal Employment Opportunity employer. We are committed to providing a respectful, diverse, and unique approach to hiring individuals in the communities in which we operate – allowing each person to be their authentic selves. Our hiring commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to any disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.

Oak+Fort - CA The Shops at Santa Anita

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International Sales Associate (Mandarin) - Part Time (Santa Anita)