Overview:

At Longo Toyota, our Service Drive will see on average 400 -500 guests a day from all over the world! Our team goes above and beyond to exceed our guests’ expectations and treat every guest, like a guest in our own home. This person should have a positive attitude, be adaptable, a team player, and have stellar communication skills. This is a full-time position with opportunity for growth within our Service Department! The Service Cashier is primarily responsible for the proper reconciliation of Repair Orders and conducting guest point of sale transactions as they pay for their vehicle service.

The Service Cashier Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $18.00.

This position is 100% on site at Longo Toyota in El Monte, CA.

Benefits of working with us:

Full suite of medical benefits, which includes health, dental and vision insurance.
401K with a generous Company match
Team member discounts for cars, service, parts, and retail goods
Tuition reimbursement
Ongoing training and industry education through our in-house “Penske College” to help advance this position from a job to a career.
Employee Referral Bonus Program because your friends will want to work where you do.
Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.

Responsibilities:

Greet all guests at the cashier window as well as those walking through the lobby
Collect the total retail charges from the customers in cash, check or credit transaction
Make change and issue receipts to guests
Reconcile cash drawer daily
Answer all guest questions concerning services performed or products purchased or refers them to someone who can
Handle guest complaints with respect, integrity, and poise; and when necessary, refers dissatisfied guests to the appropriate individuals for resolution
Files Repair Orders as directed by management
Performs clerical duties as assigned
Always maintain a professional appearance
Maintain high ethical standards in all actions

Qualifications:

- A high school diploma or equivalent
- Knowledge of basic mathematical concepts (such as addition, subtraction, division, multiplication, and percentages)
- Detail oriented, and great follow up skills with internal and external guests
- Must be able to read and comprehend documents such as safety rules, operating and maintenance instructions as well as procedure manuals in the English language
- Must have a valid driver’s license and have and maintain an acceptable, safe driving record
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
- Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
- Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
- Adjusting, moving, and lifting objects up to 50 pounds.
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
- Remaining in a stationary position, often standing, or sitting for prolonged periods.
- Operating motor vehicles and/or heavy equipment.
- Ascending or descending ladders, stairs, scaffolding, ramps, and poles.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Penske Motor Group:

BECAUSE WE ARE AWESOME!!

ABOUT US

Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world’s largest dealership.

We’re looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career. Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success.

Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn’t fit your personal needs. We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them. With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture.

If you have experience in any industry or organization that focuses on providing a superior guest experience, then apply today.

AND A LITTLE MORE ABOUT US

Check us out on YouTube

https://www.youtube.com/user/LongoToyotaElMonte

https://www.youtube.com/watch?v=t4S7g1rweX0

Look us up on Glassdoor

Want to know what it’s like to work here?

Check us out on Glassdoor.com!

http://www.glassdoor.com/Overview/Working-at-Penske-Motor-Group-EI_IE510101.11,29.htm

Physical Demands

Penske Motor Group

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Longo Toyota Service Cashier