About Yami:

Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine’s fastest growing start-up on the ”Inc. 500 List.”, we’re committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps.

Benefits & Compensation:

401(k) matching
Health insurance: medical, vision, and dental
Paid time off (PTO): vacation, sick, and holidays
On-site gym/pool and game rooms
Employee discount
Coffee and snacks

Job Summary:

Campaign Planning:

Develop, oversee, and execute the implementation of a campaign calendar to drive exposure and performance of domain products for YAMI English sites.
Team player: Act as the primary liaison between internal teams (retail, marketing, product, and operations) to ensure alignment on customer engagement strategies and campaign execution.
Performance Analysis: Monitor key metrics, such as GMV and domain growth, to assess the success of campaigns and identify areas for improvement

Customer Engagement Strategies:

Lead customer acquisition and retention efforts through innovative channels and collaboration with other Marketing functions(e.g., social media, email marketing, partnerships, search engine marketing, etc.).
Perform regular quality checks to ensure consistency and effectiveness in campaigns. Offer data-driven recommendations to optimize engagement workflows and enhance campaign strategies.

Project Leadership:

Assign and oversee team projects, ensuring deadlines and deliverables are met while balancing workloads effectively.

Qualifications (Required):

Bachelor’s degree in marketing, business, communication, or a related field.
4- 5+ years of experience in campaign management, customer engagement, or a related area.
Strong organizational and project management skills with experience coordinating cross-departmental teams.
Bilingual in English and Mandarin, with excellent communication skills (verbal and written)
Proven experience with customer acquisition and retention strategies.
Ability to analyze performance metrics and apply data-driven decision-making.
Strong understanding of consumer behavior and social media platforms
Demonstrated enthusiasm for beauty and household products and understanding of respective customers
Positive attitude and flexibility to accommodate evolving business needs

Qualifications (Preferred):

Experience in e-commerce or consumer brand industries.
Previous involvement in leading customer engagement campaigns across diverse channels.

Job Type: Full-time

Pay: From $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you require an H1B visa or an H1B transfer now or in the future?

Education:

Bachelor's (Required)

Experience:

E-commerce: 3 years (Required)
Marketing: 3 years (Required)
Marketing operations: 3 years (Required)

Language:

English (Required)
Mandarin (Preferred)

Ability to Commute:

Brea, CA 92821 (Required)

Work Location: In person

Yami

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