Product Specialist – HVAC
Location:
Chino, California (On-site)
Reports To:
Sales & Marketing Director
Company Overview:
. is a global leader in the design and manufacture of advanced indoor air quality solutions, including dehumidifiers, air scrubbers, and HVAC systems. With operations in both Southern California and China, Alorair is committed to delivering high-performance products and superior service to residential, commercial, and industrial markets worldwide.
Position Summary:
We are seeking a highly Product Specialist to join our growing team. The ideal candidate will possess in-depth knowledge of HVAC systems, coupled with the ability to train and develop internal staff and external partners. This role is vital in ensuring that all stakeholders have a thorough understanding of our products’ technical features and applications, contributing to enhanced customer satisfaction and sales success.
Key Responsibilities:
· Serve as the primary technical expert on all HVAC products within the Alorair portfolio.
· Design and deliver comprehensive product training programs for sales teams, customer service representatives, distributors, and external clients.
· Support sales and marketing initiatives by providing technical expertise during product demonstrations, client meetings, and trade shows.
· Collaborate with product development and engineering teams to provide market feedback and suggest product improvements.
· Develop and maintain technical training materials, including manuals, online resources, and instructional videos.
· Assist in resolving complex product-related technical issues, ensuring prompt and effective customer support.
· Monitor industry trends, competitive products, and emerging technologies to maintain Alorair’s competitive edge.
· Partner with cross-functional teams to facilitate smooth product launches and market rollouts.
· Maintain detailed documentation of training activities, product feedback, and technical inquiries.
Qualifications:
· Bachelor’s degree in Mechanical Engineering, HVAC Technology, or a related field; equivalent HVAC industry experience may be considered.
· Minimum of 5 years of hands-on experience in the HVAC industry, with proven expertise in product application and technical support.
· Strong experience in delivering technical training to diverse audiences, both in-person and virtually.
· Excellent communication and presentation skills, with the ability to translate complex technical concepts into easy-to-understand information.
· Strong analytical and problem-solving abilities, with a customer-focused approach.
· Proficiency in Microsoft Office Suite and experience with CRM systems; familiarity with digital learning platforms is a plus.
· Ability to travel domestically and internationally as needed for training, product demonstrations, and industry events.
· Highly organized, proactive, and able to manage multiple projects in a fast-paced environment.
Why Join ?
- Be part of a fast-growing global company with a reputation for innovation and quality.
- Work in a collaborative and supportive environment where your expertise is valued.
- Competitive salary, and opportunities for professional development.
Job Type: Full-time
Pay: $73,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you able to travel domestically and international when needed for training, product demonstrations and industry events?
- Bachelor's degree in mechanical engineering, HVAC Technology or work related experience?
Education:
Experience:
- HVAC sales: 5 years (Required)
Willingness to travel:
Work Location: In person
