Sales RedVentures is a sales firm specializing in customer engagement and telecommunication
services. Our team is excited to partner with AT&T, a leading name in the industry, to expand
our services and bring top-tier communication solutions directly to customers. Our Customer
Care Associate team is passionate about delivering outstanding customer service and creating
lasting relationships as part of this prestigious collaboration.
We recognize the importance of listening to customers; wants and needs. Our Customer Care
Associates take pride in our ability to deliver customized solutions that emphasize brand loyalty,
reduce customer churn, and provide a favorable return on investment.
We are looking for an enthusiastic Customer Care Associate to join our team where the role
offers a unique opportunity for personal and professional growth. As a Customer Care
Associate, you will engage with potential customers, provide product knowledge, and assist with
AT&T&'s services enrollment. If you enjoy customer interaction, thrive in a fast-paced
environment, and want to grow your sales, customer service, and management careers, this
may be the perfect role for you.
Responsibilities of the Customer Care Associate:
● Educate customers on available packages and assist with service enrollment to ensure a
smooth enrollment process and close sales
● Represent AT&T and promote products and services to potential customers daily to
drive brand awareness
● Provide exceptional customer service and address inquiries about AT&T products and
services
● Learn the ins and outs of the role to be able to expand into a full management role
leading a team of individuals and managing customer accounts
● Connect with customers to ensure their satisfaction; Every member plays a crucial role
in this mission, making our customers feel valued and integral to our success
● Meet or exceed sales and customer satisfaction goals
● Maintain up-to-date knowledge of AT&T services, pricing, and promotions
Qualifications for the Customer Care Associate position:
● Experience in customer service, sales, retail sales, management, leadership or related
fields preferred but not required
● A professional, courteous, and approachable demeanor
● A problem-solving mindset and a desire to help others
● Ability to multi-task and stay highly organized in a fast-paced, dynamic environment
● Driven to help clients succeed
Job Type: Full-time
Pay: $3,600.00 - $4,000.00 per month
Benefits:
Shift:
Work Location: On the road
