All City Plumbing Air, & Electrical is now hiring a Hvac Service Manager. Come Join A Winning Team That Has A Proven Track Record In The Home Service Space.
We are seeking a skilled HVAC Service Manager to lead our team in providing exceptional heating, ventilation, air conditioning, and refrigeration (HVAC/R) services. The ideal candidate will possess strong technical knowledge and leadership abilities to oversee installation, maintenance, and repair operations. This role requires a hands-on approach to ensure that all HVAC systems operate efficiently and effectively while adhering to safety standards.
Responsibilities
- Lead, mentor, and hold accountable the HVAC Installation team , service technicians, & sales technicians
- Driving department productivity by ensuring a steady flow of work, collaborating with sales technicians and service technicians to identify and close leads, and training staff to recognize additional sales opportunities
- Lead all hvac installations by supervising, and coordinating all installations, ensuring alignment with company goals, profitability, and operational excellence
- Lead, mentor, and hold accountable the HVAC technicians & installers
- Oversee the performance and development of installation teams, ensuring alignment with company goals
- Conduct regular performance evaluations and provide feedback for team improvement
- Train team members to identify and act on sales opportunities that may have been missed during the initial sales process
- Support supervisors in resolving complex technical and customer service challenges
- Monitor daily and weekly schedules to ensure efficient resource allocation and adherence to timelines
- Collaborate with supervisors and coordinators to address resource shortages, scheduling conflicts, and project delays
- Work with Installation teams to ensure all materials, tools, and equipment are procured and ready for deployment
- Conduct field visits to observe project progress and address issues proactively
- Work closely with Home Comfort Advisors (HCAs) and service technicians to identify and close leads when needed
- Collaborate with the General Manager to ensure a steady flow of leads from the service department
- Develop strategies to maintain consistent department productivity and ensure the team stays busy
- Train team members to identify upselling opportunities during installations
- Identify inefficiencies in installation workflows and implement solutions to improve productivity
- Collaborate with supervisors to establish best practices for safety, quality, and customer satisfaction
- Collaborate with supervisors to ensure customer expectations are exceeded on every project
- Monitor labor and material budgets to ensure the profitability of the installation department
- Review project margins and implement corrective actions for underperforming projects
- Review and approve timecards, project documentation, and job completion reports
- Provide regular updates to the General Manager on project performance, team productivity, and operational goals
Required Qualifications
- Minimum 5-7 years of experience in HVAC installations & service , with at least 3 years in a leadership role.
- NATE Certifications (Core, AC Install, Air Distribution, Gas Heat).
- Extensive knowledge of plumbing and HVAC systems, tools, installation processes, and codes.
- Strong organizational, communication, and problem-solving skills.
- Proven ability to manage teams and drive performance improvements.
- Valid driver's license..
Benefits
- Comprehensive Benefits Package
- Medical 100% covered by the employer
- Medical, Dental Insurance
- Life Insurance
- 40 hours sick time
- 401K w/ Company match
- Growth and advancement opportunities
- Professional Development
- Paid training and continuing education
- Employee Appreciation Events
- Great reputation built around loyal customer base
- Compensation: $80-120K/year Depending on experience
Preferred Qualifications
- Proficiency in ServiceTitan, Excel, Word, and Google Suite of tools.
- Experience managing multiple teams across departments.
Responsibilities
- Supervise and coordinate HVAC installation, maintenance, and repair projects.
- Conduct regular inspections of HVAC systems to ensure optimal performance.
- Provide technical guidance and support to team members on equipment repair and troubleshooting.
- Read and interpret schematics and blueprints related to HVAC systems.
- Utilize tools such as Ohmmeters for diagnosing electrical issues in HVAC units.
- Oversee property maintenance tasks related to HVAC/R systems.
- Ensure compliance with safety regulations and company policies during all operations.
- Train and mentor junior technicians in best practices for HVAC/R service delivery.
- Maintain accurate records of work performed, materials used, and inventory levels.
Qualifications
- Minimum 5-7 years of experience in HVAC installations, repairs and service with at least 3 years in a leadership role.
- Strong understanding of air conditioning systems and field service operations.
- Skills in welding are desirable for certain equipment repairs.
- Excellent problem-solving abilities with a focus on customer satisfaction.
- Strong leadership skills with the ability to motivate a team effectively.
- Relevant certifications or licenses in HVAC/R are preferred.
- NATE Certifications (Core, AC Install, Air Distribution, Gas Heat).
- Extensive knowledge of plumbing and HVAC systems, tools, installation processes, and codes.
- Strong organizational, communication, and problem-solving skills.
- Proven ability to manage teams and drive performance improvements.
- Valid driver's license..
Benefits
- Comprehensive Benefits Package
- Medical 100% covered by the employer
- Medical, Dental Insurance
- Life Insurance
- 40 hours sick time
- 401K w/ Company match
- Growth and advancement opportunities
- Professional Development
- Paid training and continuing education
- Employee Appreciation Events
- Great reputation built around loyal customer base
- Compensation: $80-120K/year Depending on experience
Company Description
Come join an award-winning, highly rated Plumbing & Hvac Company, we provide service to the following counties: Riverside County, San Bernardino County, Orange County, and some of Los Angeles County. We are a reputable, honest and hardworking company that takes pride in delivering great service.
