WHY HIGHER GROUND?
Higher Ground is more than just a local compliant dispensary. We believe cannabis can be a benefit for everyone. By focusing on our local communities and providing affordable, high-quality cannabis products, we strive to elevate our communities, customers, and staff. We are committed to making a positive impact through accessibility, quality, and community engagement. Higher Ground is all about elevating adventures and embracing nature with cannabis. Keep it creative, authentic, and focused on responsible use. We're building a community of outdoor enthusiasts – celebrate their journeys.
JOB SUMMARY
The Dispensary Manager at Higher Ground is responsible for overseeing all day-to-day operations of the dispensary, ensuring compliance with California cannabis regulations, driving sales performance and leading a high performing team. The Dispensary Manager will play a critical role in fostering a positive customer experience while maintain regulatory compliance, inventory accuracy, leadership, operational efficiency and passion for the cannabis industry.
JOB RESPONSIBILITIES
Job duties include, although are not limited to:
· Recruit, train and develop dispensary employees, including budtenders, leads and front desk roles.
· Foster a positive, inclusive and professional work environment.
· Set clear performance expectations, provide employee feedback regarding performance.
· Manage staff scheduling to ensure coverage and operational efficiency.
· Drive sales performance amongst the store and employees.
· Ensure exceptional customer service is delivered consistently by all employees.
· Resolve customer escalated issues in a professional and prompt manner.
· Ensure dispensary operations comply with all California state and local cannabis regulations including security protocols.
· Enforce company policies and standard operations procedures.
· Maintain accurate records of sales, inventory and compliance documentation.
· Oversee cash handling procedures and ensure accurate daily financial reporting.
· Responsible for opening and closing of store.
· Manage quality control of inventory from deliveries or by vendor.
· Responsible for updating aging inventory list to ensure the best quality of product is sold
· Log all ATM fill sin Trees or Blaze POS system.
· Maintain EOD bog sheet with proper amounts.
· Other duties as assigned.
QUALIFICATIONS
· Must be at least 21 years old
· High school diploma or equivalent
· 2-3 years of leadership/management experience
· Proven leadership skills with the ability to motivate, coach and develop a diverse team
· Strong knowledge of cannabis products, strains, consumption methods and California cannabis regulations.
· Commitment to delivering exceptional customer service
· Excellent interpersonal and communication skills
· Ability to prioritize and meet deadlines
· Excellent problem-solving skills
· Ability to work in a fast-paced environment with a strong attention to detail.
· Strong proficiency in POS System, Microsoft Office and inventory management software
· Must pass a background check as required by California law.
PAY TRANSPARENCY
The pay scale for this position ranges between $23.00-$24.00 per hour. The total compensation is determined by job related skills, experience and education or training.
SCHEDULE
This position requires a flexible schedule with shifts that consist of a rotating schedule o weekday and weekends shifts, including day, night and holiday work hours.
BENEFITS
· Health Insurance
- Retirement plan
- Paid holidays
- Vacation and Sick Time Off
- Employee discounts on cannabis products
- Opportunities for growth within the company
WORK ENVIRONMENT / PHYSICAL REQUIREMENT
Our workplace is clean, lighted and ventilated with proper safety compliance. Noise levels are considered medium and daily physical activities are considered moderate. Employees must have the stamina to work long hours if assigned. Hours and days of work may vary depending on business needs. Temperature is moderate and controlled by controlled system. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry up to 25 pounds. You must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, standing, sitting, walking and repetitive motions.
BEING YOU AT HIGHER GROUND
We are inclusive of, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Job Type: Full-time
Pay: $23.00 - $24.00 per hour
Expected hours: 38 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
